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Showing posts with label running a business. Show all posts
Showing posts with label running a business. Show all posts

Tuesday, October 11, 2011

ACCC is not an authority on safety - a must read!!

What if you are in the market for a new car. You've done the research, you've thought about it and came up with a decision on a particular car. What if you read an article from an authority you believe is an expert on all things car related. This authority, this car expert steers you away from your decision, saying it's a bad choice, don't go near it. You decide on another type of car from the findings of this expert. What if, a few months down the track you discover that this expert doesn't know the difference between a motorcycle, a truck or even a station wagon. How would you feel? ripped off? angry perhaps? annoyed about being lied too? steaming at the ears because your original choice would have been perfect to suit your needs. What would you do? speak up?

I spent over an hour 2 weeks ago speaking with Tony Mintura from the ACCC, who released to the media that cloth slings are dangerous and shouldn't be used. A sort of Armageddon type statement that smacked of innuendo that if you put your baby in a sling it will die, it will suffocate instantly.
Yet no baby actually has. The first one last year was the famous 'hang the baby on the door knob' case.

OK I warrant that it was a 'bag style sling' that had 2 layers, elasticised opening and the baby was strapped to the bottom of the sling and hung off the door knob so the parents dogs couldn't get at the baby. It might have sounded like a good idea at the time but it became a fatal one. The elasticised opening closed up as a natural reaction, the dual layers of fabric stopped airflow and the baby was at the bottom of the bag carrier breathing in stale air. A mistake that can never be repaired.
Infantino recalled all of it's bag style carriers for review, while most of the industry had again repeated what they all thought when it first appeared on the market.....WTF! We all still do.

The ACCC went into fight mode and the newspapers said that if the ACCC have their way, all slings will be banned. Shock waves hit the industry, contacting the ACCC was harder than a needle in a hay stack, so emails were written, phones calls - all unanswered.

I saw more than 15 years of hard work, research, study, testing, go running out the door faster than my family when I offer Brussels Sprout Pie is for dinner.

Only those who are fans, didn't read the article, or tish-toshed the ACCC antics away that we are still here today.

Looking at the photo's in this blog, it looks nearly impossible on how a baby can suffocate. Rule of thumb with any product, you must be able to see baby's mouth at all times.

With the death of a 2 day old newborn baby in SA worn under the mother's jumper, the ACCC is at it again, trying to blame the death on slings. Most people will agree carrying a baby under a jumper without visible access to baby's mouth is never a clever idea, regardless of being in a sling or not.

The coroner handed down the judgement that the death was indeterminable, but the ACCC once again tried to focus the blame on a sling. The point is that with any type of suffocation, there is clear forensic evidence, such as cell & tissue damage, explaining it simply. This was not evident in the baby's autopsy.
Again we approached the ACCC with a 'please explain & why are you scaremongering the public!"

No answer again until I decided to follow protocol and make a complaint about the ACCC as a jeopardising monopoly, which by the way is illegal. The only government body who can approach in times like this is the ACCC. So the ACCC had to follow mandatory protocol and investigate itself.
My outcome - result! A phone call from the man himself, Tony Mintura, the expert on sling safety, except he doesn't know the difference between any of the different types of carriers on the market.

I'm not joking!!!!!!!! this man who made the statements, the press releases, doesn't even know the difference between a hammock style carrier, a parachute style, a wrap style or the dreaded bag style (ok most of us in the industry want to see this style go, because we are all in the know). I had to spend some time explaining how the different styles operate, the benefits, the whole kit & caboodle. I also asked him if he had ever used one, though I suspected the answer - no, "I just doesn't like them" he said.
This is the man that is trying to govern what you are allowed to use, like the car expert who knows nothing of cars.
Our industry was ever grateful to Kidsafe who immediately got on TV to feature how safe slings are.


What or who is the ACCC anyway? What do they do?
The ACCC was formed as a watchdog to protect businesses and consumers from pricing & practise monopolies.
They are not an authority on product safety.

Mostly this organisation was established as an outcome from the insidious dealings of the building industry, then became a protective blanket for all industries.
As one example, in our industry, some years ago, a private organization called INPAA, aka Industry Nursery Products Australia Association was formed as a regulatory group to list safe products that had undergone or met high safety standards, including legislative, such as car seats or non-legislative products, such as baby carriers etc.
Initially this non-government body was an ethical group determined to make Australian babies & children's products safe, but with a changing of the board of directors over the years, an insidious practise started to emerge.
Around 5 years ago, Bubba Moe Slings was the first to achieve product liability for soft baby carriers within Australia. I approached INPAA to become 'certified', and was rejected without any comment. Numerous phone calls were never returned and we at Bubba Moe were left scratching our heads as to why?
It wasn't till we were at a baby expo in Melbourne we were told the truth by another sling competitor who also had trouble gaining any entry into this elusive organisation. Having done some research herself, she found that another competitor of ours was one of the board of directors of INPAA, therefore any other soft baby carrier company would not be allowed a certificate of approval. Of course INPAA approached retailers to become a part of their group (retailers paying a hefty annual fee to display a sticker in the window) and then telling the retailers to clear their shelves of any non-INPAA products. A monopoly formed.
Many retailers bucked at the cost and the loss of some of their favourite products. It was a pram manufacturer (who wishes to remain anonymous) who found that another board member was also a pram manufacturer, that contacted the ACCC. This is were the ACCC is an authority. The board members were sacked, a new practice protocol was put into place under the guidance of ACCC, and we in the industry sighed a hefty sigh of relief.

For the record, Australian Standards & Kidsafe have never been in any association with the ill-fated INPAA. Though INPAA is still trading (eyebrows raised) it doesn't have any clout or bearing and most people don't even know of its existence. The former board members who eagerly wished the demise of their competitors all went out of business themselves (karma always bites back)

The strange thing is that why is ACCC getting involved? They along with the ABA (Australian Breast Feeding Association) are trying to set a standard on baby carriers personally. I feel that this is INPAA revisited all over again. ABA themselves don't have a breastfeeding carrier except for their 'apron' style carrier that has been rated the worst carrier in history for it's tiny shoe string straps and no infant head support. They approached me around 2 years ago to redesign this carrier to be more supportive, user friendly and most importantly breast feeding friendly! I was eager until a change of staff (there's a lot of staff changes) left me dealing with their project manger........ in short -  I quit!!!!!!!!!!!
I, like all their previous staff wanted to hide on the Sahara side of Timbuktu.

In the Media industry, they are often referred to as the 'WHO', but these people have some clout.
Do you know why you never or very rarely see advertisements on bottles or dummies? The ABA is responsible for that. Whether you are a member or not, all new parents are under the wrath of the ABA, who themselves are creating a monopoly - which is illegal.



New parents are being denied access to knowledge of an item that they might or have to use. No parent should be made to feel ashamed for using a bottle, after all what is a bottle really? It's a drinking vessel, like a cup, glass, pop top etc, its just something to drink out of.

Our caricature (mascot) is a derivative of a photo of my 2nd son 'the Chef' & me when he was 5 months old. In the photo he is sitting in the sling chomping at the side of his mouth a dummy (great for teething instead of me) with me looking at him with motherly love. We cant use our mascot because of the dummy.
For me it's a homage to my son who made me start the business of Bubba Moe.

We were incredibly poor, faced with a moral dilemma when he sold his 4 rabbits to produce $20. Do I use the money to buy food or buy fabric to make some more money maybe? when I had my first non-family customer. It was he who said "If you do this, our lives will change"
The next week, when she paid for the sling, we bought something that we hadn't had in a very long while - ice cream.


Monday, September 12, 2011

help us choose a Mini Moe Logo and win one for the little mothers


The first time I made a 'Mini Moe' was when Missy Zip was 6 years old, she is now 21. 
The Baby Born doll was the biggest fad since the Barbie, and like all the other girls her age, high on the Christmas wish list. 


Month before Christmas, as the queue for the doll reached frantic level, I still needed to find tidbits like clothes & accessories for the doll, running out of time, I brought in the cavalry to stand in line, my mum. 
I left her with a look that smacked of "be nice" I went in search for the extras, surmising that it would be at least another half an hour
One hell of a ferocious person just by her look, mum never stood any line for anything very long. 
Mean mums come in handy for moments like these.


I was still gulping back the cost of the hefty priced outfits, which started at $48, and the Baby Born carrier was double that, when mum came up with the doll leaving behind a trail of curse mutterings from those still left in line. 
She demanded we leave real soon, or there might be a posse of irate mum's waiting for us in the car park.
"But I haven't got any clothes for the doll........"
With Troll, a then bub in the sling, it was mum who suggested or more like an inpatient scowl "make them yourself" as she pointed to the sling.
Looking past me, she said "Quick, give me the sling". I didn't need to turn around to know that there was a troop of angry shoppers with an agenda coming up behind us.
Transferring sleeping Troll in sling from me to mum was done in less then 30 seconds, she shoved me aside, pushed out her boobs, cracked her knuckles one at a time as she faced her self induced foe.
It worked every time, they slinked away.

Mum was as embarrassing as many times as she was right about things. 

I guess growing up in the slums of a European city ravaged by war & other atrocities, she came accustomed to casually stepping over fist fights in the street as she did stepping off a curb to cross a street.

That night I made Missy Zip and the Baby Born identical twirly floral dresses with matching flip up hats and a coordinating stripe Mini Moe dolly sling. I had to wait till she went to bed before commandeering The Chef's body as a guide for the Mini Moe dolly sling. Just 2 years older, he was used to being a live mannequin for all the Aster Moe Kidswear designs; boys & girls wear alike. 
Couple of years later it was a different story as I had to chase him around the house to get him to try on an outfit. "I'm not getting into a dress, FINAL!" he protested, hurdling couches, sliding across the kitchen bench island, as I pleaded in hot pursuit "I just need to check dimensions that's all. Honest it will be quick, pleeeaasse"

I couldn't wait till Christmas for missy Zip to have the Baby Born Doll and the various other outfits I ended up making. That doll was going to be the best dressed doll in town.

As with Missy Zip it was a hit as it was for our Aster Moe customers.
Mini Moe Dolls Clothes was born that Christmas and lived for another 10 years, selling at all the various markets we did.  All the designs were replicas of the of the Aster Moe range, many times the dolls clothes sold out before the children's clothes did. At Christmas time there would be queues of people, 4 -5 deep grabbing at the dolly clothes.  These days there is case of left over Mini Moe dolls clothes and a naked Baby Born, which has Texta makeup to rival the scariest clown in town in permanent non use under Little Miss Mischief's bed. I guess she didn't like Baby Born's as much as Missy Zip did.
 
The Mini Moe Dolly sling though, is in rampant use by little Miss Mischief & her BFF - Bailey. Sezah, her rabbit along with Snowy & Jasmine the resident guinea pigs all get daily rides as LMM lullaby's them with her own fairy & unicorn songs in the garden.
I'm thinking, singing lessons might not go astray in the new future..............


I have experimented with the Mini Moe Dolly slings for a long time, but kept coming back to our original version, thinking that maybe a ring sling version might give better sizing to accommodate different shapes & rapidly growing bodies. I experimented with parachute style versions, thinking that little kids could relate easier with that style, but there were already a few on the market and it seemed to contradict what we were about. Mostly parents spoke about their little toddlers grabbing the sling that was used for them and putting their teddies in, but it was too big; so back to the original once again.

Like a lot of things in our lives, we put a lot of projects to the back burner, due to life as we know it being so full as it is.

This time I did I got the legals in process before anyone saw the revised Mini Moe Dolly Sling; a little but very important thing called IP protection!!!!
Nothing is more heart braking than having your design that you have spent countless hours researching developing only to have it stolen away by the lack of an A4 sheet of paper. I've seen it happen to so many people in the past and it's not such a big process once you've don't it once.

We're really happy at the response we have had within our control groups, the retailers who have 'proof tested' the product and at Perth's PBC Expo last month a hit with the general public.

The product itself is finished, though we are still finalising the choices of logo's done by the fabulous Bec Marr from  RubyRuby designs and the marketing material such as packaging and other things that go with a new product......... so much to do! 
The staff & I just can't seem to settle on a favourite, so we thought it might be nice to have our fans & readers have an input in choosing the new logo for our Mini Moe Dolly Sling.

 As a reader of this blog, there's a chance to win a free Mini Moe Dolly Sling, from the following concepts, which logo would you choose? Post your answer in the comment section below. Who ever chooses the final design will get a Mini Moe of their choose, there's are 15 cute selections to choose from 



Tuesday, June 28, 2011

WAHM of Note - Emma Cook of 'Wired to the Moon'

This is a guest post from Emma Cook, founder of the wonderfully named photography business 'Wired to the Moon'
Emma, a newbie flying soloist, has a business that allows her to juggle kids & family life, definitely the envy of most WAHM's & GTWM's




 Whilst Emma has turned her passion into a business, like many new solo businesses, she has done so with some learning, discovering, hurdles & triumphs in between the good & the bad days, along the way.
As Emma says, its all very exciting and daunting at the same time.

I've been doing photography as a hobby on and off for around 10 years. And started taking it seriously 3 years ago just after my daughter was born. I am completely self taught, and everything just clicked and I started with just taking LOTS of photos of my kids, and in February I decided that I wanted to take my passion, and start a business. I realised life is too short to be doing something you don't love.






I love taking my camera and creating beautiful images. Portraits are what I love doing, I love capturing those moments when a child is playing and exploring, and just doing what they naturally do.  I steer towards doing natural light and outdoors sessions as I find I capture the persons true essence as they are not posed as such in a studio. I specialise in portraits - children, families, couples and adults. Working in western Sydney and the locations I shoot at are good for people who live closer to the city or north west and also people who live in the Western Suburbs.

I worked in customer service before I had kids, then when I had kids I found I lost myself to being a mum, which I love, but I also needed something for myself, to get my creative juices flowing and photography is the perfect thing for me.



The struggles I have come across is getting my name out there, and getting clients. I learnt very early on that marketing is a huge part of being a photographer, which led me to designing flyer's and business cards, and actually branding my product so that it is a distinctive Wired to the Moon Photography product. 

This includes my site http://www.wiredtothemoonphotography.com>  my flyer's, business cards, CD presentation etc. So I'm proud of how my brand looks, as an artist, how I present my work is very important, and I did it all myself so that has been a triumph in itself!

I guess some unexpected things have been that there is a lot of help out there if you know where to look and who to ask, I was always really apprehensive about contacting other photographers but I have found them to be really friendly and helpful and encouraging which has been lovely.

The thing I recommend about being in business are:

 - Start from the beginning. Figure out what you want your business to be, who your target market are and know your product or service before you start charging for it. Be confident in yourself, and your abilities and as a photographer I know that every photo I take is for my portfolio.

My worst day since being in business is when I've had a challenging session and I come away from it feeling deflated and the best day is when I do have an awesome session and I click with the clients and we have a great time shooting, and the images the come from the session are gorgeous!

I do most shoots on weekends so that dad can have the kids, and I have a lot of late nights of editing so that I get the most out of the day with the kids. But so far I haven't found the work/life balance to be a challenge, and because I love my job, I don't find it hard to balance it!





My clients have found me through word of mouth and my Facebook page (www.facebook.com/wiredtothemoonphotography <http://www.facebook.com/wiredtothemoonphotography> ) and a few through the flyer's.


Emma